It all began in 2008 when our founder, Robin Lim, was looking for a niche perfume locally but to his surprise, he wasn’t able to find it in such a globalised city. Many perfume brands were actually not available in Southeast Asia despite the huge demand in the region. Being a perfume enthusiast, Robin discovered the need and decided to bridge the gap.
We believe that the Internet is the revolution to Shop, anything in the world!
The internet is a revolutionary invention. Since its advent, the world has witnessed uncountable transformations in its conventions – and that includes shopping. At PerfumeStore, we believe that the internet will play an integral role in how people will shop in the future. We aspire to consolidate all the major beauty brands in the world onto PerfumeStore so that everyone gets to enjoy the same range of products at the same fair price. With a wide network of international supply chain, we bring to you over 100 beauty brands around the world at your convenience!
Establishing honest and lasting relationships with our customers, staff and partners
Honesty is in our blood, and that is why we are able to establish strong and lasting relationships with our customers, staff and partners.
An integral part to an honest and lasting relationship is communication. We have several open channels that you can contact us (by Phone or Email, and Facebook) and we always reply within the next working day. This also happens internally within our company, fortunately 🙂 Within the company, communications are perfected through honest conversations to cultivate a cohesive corporate culture. Our ties with customers, staff and partners therefore strengthened because we grew to become friends 🙂
Whatever things we do we make sure we are happy, so that you are happy too 😀
How do we do that? Simple, hire the right people! At PerfumeStore, we only hire dedicated, high-spirited people who believes in our intrinsic values to channel the love back to you. Everything we do, we do with pure dedication so that we can create a happy shopping experience for you.
Move fast and keep the energy high
Life is to energy and company is to.. energy too, of course! Companies that are able to live perpetually for decades, or even centuries are largely attributed to their energy levels. At PerfumeStore, we are filled with young and vibrant colleagues who constantly brings vibes into the team! The same end product is apparent at the quick deliveries and responses our friends (see above for definition) enjoy.
Innovate to Lead
We aspire to innovate at different stages in the business to bring out the best in ourselves. We embrace changes and are always looking for innovations that could create a better experience for our friends.
Profesisonalism is not a standalone word. Professionalism is a value cultivated and made possible because of all the other values that we believe and practise. Professionalism is a consensus that all our staff share in order to provide our friends with the utmost shopping experience.
And a quick summary of our values, we promise the following:
First of all, we want our customers to be confident in our products. Putting ourselves in our customers’ shoes, we would want to receive authentic products regardless of how much we have paid online. Hence, we ensure that all our products are verified authentic and fresh before we dispatch them to you.
Like every shopper, we would want to receive our orders as quickly as possible after making payment. At PerfumeStore.sg, we understand the value of time and hence, we ensure that all deliveries are carried out safely, efficiently and promptly to your doorstep. We dispatch all orders within 1 working day and have them tracked and accounted for.
Our products include our website and merchandises available in our shop. At PerfumeStore.sg, we want to provide you with a shopping experience that is EASY and FUN. All our pages are designed for easy navigation. Lastly, we ensure that all our merchandises are in their best conditions before we dispatch them. All our products are wrapped securely to ensure minimal damages.